Quarterly Studies in Banking Management and Islamic Banking

The Impact of Electronic Payment Tools on the Use of Electronic Money

Document Type : Original Article

Authors

milad ghorbanzadeh todeshki 1
Behrooz Lari Semnani 2

1 Milad Ghorbanzadeh Todeshki ,Master of Business Administration, financial orientation, Tehran,Iran, milad.nutrition7295@gmail.com

2 Payam Noor university of Tehran

https://doi.org/10.22034/jifb.2023.367574.1390
Abstract
This research was conducted with the aim of investigating the effects of the contactless card and the mobile wallet on the use of electronic money. The research is applied in pursuing this purpose, and the method is a descriptive-survey one. The data was collected by distributing a questionnaire among 393 customers in 7 chain stores in the 1st district of Tehran. The collected data was analyzed through the structural equation modeling approach using AMOS and SPSS software packages. According to the results, the presence and use of contactless cards and mobile wallets have a significant positive effect on the amount of electronic money use. Considering that contactless cards are mostly used in the area of transportation in Iran, the researchers to recommend that service providers to increase the variety of using this tool in electronic payments. Moreover, with regard to the low level of security of mobile wallets, it is necessary for payment service providers to increase the security of mobile wallet payments by investing and creating the necessary technical infrastructure and developing the Internet, as well as establishing strict rules and regulations in the field of e-commerce implementation.

Keywords

Financial Innovation
Mobile wallet
Contactless card
Electronic money
Chain store

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