Quarterly Studies in Banking Management and Islamic Banking

Integrated modeling of optimal portfolio selection criteria for information technology projects in order to achieve business goals in Iran's banking industry

Document Type : Original Article

Authors

Abolfazl Shamsi Rahini 1
Mahmud Modiri 2
kiamars Fathi 2

1 Ph.D student of Industrial-Financial Management, Faculty of Management, Kish International Campus

2 Assistant Professor, Faculty of Management, Planning Department of Administrative and Management Sciences, Azad University, South Tehran Branch

https://doi.org/10.22034/jifb.2024.469193.1577
Abstract
This study, using quantitative and qualitative methods, has designed an integrated model of criteria for selecting the optimal portfolio of information technology projects in order to meet business goals in Iran's banking industry. In the qualitative part, the researchers, using the content analysis method, discuss the design of the selection criteria model of the information technology project portfolio in the banking industry. In the quantitative part, first, the final criteria of the model are determined using the fuzzy Delphi technique, and then the relationship between the criteria of the design model is investigated using the DIMTEL technique. Based on the results of content analysis, 385 quotations or primary codes were counted. From this number of quotes, 87 themes, 24 sub-categories, and 5 main categories were formed. In order to achieve the final model, the Fuzzy Delphi technique was used. The results showed that the final integrated model of selection criteria for information technology projects in Iran's banking industry consists of 5 main criteria (organizational, environmental, economic, technical, and risk) and 18 sub-criteria. The results of the DIMTEL technique to determine the importance of criteria and sub-criteria also showed that the risk criterion is the most important criterion and low security risk is the most important sub-criterion.

Keywords

Information technology projects
banking industry
content analysis
Fuzzy Delphi technique
DIMTEL technique

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