Modeling the structural equations of the effect of perceived injustice and conflict between people on the intention to leave the organization and alienation from work with the mediating role of employee pessimism (Case study: Employees of Ayandeh Bank branches in Mashhad)

Taghdisi Khiabani, Mohammadreza; Aabbasgholizadeh, Asma; Zare, Ali

doi:10.22034/jifb.2023.185592

Modeling the structural equations of the effect of perceived injustice and conflict between people on the intention to leave the organization and alienation from work with the mediating role of employee pessimism (Case study: Employees of Ayandeh Bank branches in Mashhad)

Document Type : Original Article

Authors

mohammadreza taghdisi khiabani ¹

Asma Aabbasgholizadeh ²

ali zare ³

¹ Farda Communications Call Center Administrative Clerk

² A Ph.D. student in Public Administration with a concentration in Human Resource Management at the Faculty of Literature and Humanities, Islamic Azad University, Kerman Branch, Kerman, Iran

³ Master of Science in Accounting, Faculty of Literature and Humanities, Islamic Azad University, Neyshabur branch, Iran

https://doi.org/10.22034/jifb.2023.185592

Abstract

This study was conducted with the aim of investigating the effect of perceived injustice and interpersonal conflict on the intention to leave the organization and alienation from work with the mediating role of pessimism of employees in branches of Ayandeh Bank in Mashhad. The present study is applied in terms of purpose and is of a descriptive-survey type in terms of nature. The data collection tool was a standard questionnaire, which was checked for validity and reliability after translation and localization. The statistical population of the research was composed of 370 employees of the bank, and the number of the statistical sample was determined to be 189 people based on the Cochran formula. Non-probability sampling method was employed in this research study. Structural equation modeling and Smart PLS software were used to examine the hypotheses. According to the results of the research, perceived injustice has a significant effect on alienation from work and pessimism of employees. Interpersonal conflict has an effect on the intention to leave the organization, but it does not have a significant effect on the pessimism of employees. While employee pessimism affects the intention to leave the organization, its effect on job alienation was not confirmed. Furthermore, the mediating role of employees' pessimism was not confirmed.

Keywords

perceived injustice

interpersonal conflict

intention to leave the organization

alienation from work

pessimism of employees